Comment on BMW Is Giving Up on Heated Seat Subscriptions Because People Hated Them
Vespair@lemm.ee 11 months agoMostly, but never discount the power of well-wielded shame
Comment on BMW Is Giving Up on Heated Seat Subscriptions Because People Hated Them
Vespair@lemm.ee 11 months agoMostly, but never discount the power of well-wielded shame
ChaoticEntropy@feddit.uk 11 months ago
They didn’t feel shame, the bad PR caused people to do the aforementioned voting with their wallets.
Vespair@lemm.ee 11 months ago
The topic had moved to generalities; we were no discussing this specific case
ChaoticEntropy@feddit.uk 11 months ago
Okay and, generally, companies are not motivated by shame, they register the financial/legal/regulatory impact as a result of their misdeeds being known.
Vespair@lemm.ee 11 months ago
That’s a non-nuanced take. A- properly wielded shame isn’t targeted at corporations usually, it’s targeted at the individual members responsible for corporations. B- corporate culture and “decorum” culture have made shame almost exclusively the domain of religion. Whatever example you’re thinking of as corporate shaming, that’s not what I’m referring to. I’m talking about the lost art of shame.