Comment on BMW Is Giving Up on Heated Seat Subscriptions Because People Hated Them

• Philolurker@lemmy.world ⁨1⁩ ⁨year⁩ ago

  The problem is all the other people voting the wrong way with their bigger wallets.

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  • A2PKXG@feddit.de ⁨1⁩ ⁨year⁩ ago

    That’s business. Bmw isn’t a cost effective brand in the first place, so anyone on a budget shouldn’t complain in the first place

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• Vespair@lemm.ee ⁨1⁩ ⁨year⁩ ago

  Mostly, but never discount the power of well-wielded shame

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  • ChaoticEntropy@feddit.uk ⁨1⁩ ⁨year⁩ ago

    They didn’t feel shame, the bad PR caused people to do the aforementioned voting with their wallets.

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    • Vespair@lemm.ee ⁨1⁩ ⁨year⁩ ago

      The topic had moved to generalities; we were no discussing this specific case

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      • ChaoticEntropy@feddit.uk ⁨1⁩ ⁨year⁩ ago

        Okay and, generally, companies are not motivated by shame, they register the financial/legal/regulatory impact as a result of their misdeeds being known.

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