what can you expect, they’re probably getting paid 40-50% of what they should be getting paid.
pay less get less.
my pride as an IT worker wouldn’t have allowed me to let it fester for 18 weeks though.
Comment on What sort of grill needs a firmware update lol
rekabis@lemmy.ca 1 week agoAnd in those four months, did no-one think of firing up WireShark to see what was floating across that network during that time period?
Seems like someone dropped the debug/analysis ball…
what can you expect, they’re probably getting paid 40-50% of what they should be getting paid.
pay less get less.
my pride as an IT worker wouldn’t have allowed me to let it fester for 18 weeks though.
As someone in IT, the answer is in the comment.
City Hall is closed by 7:30
So nobody was ever in the office and nobody on the team wanted to stay (I’m guessing here) 2.5 hrs after work to actually do any troubleshooting.
Read the comment more carefully… while IT was most certainly not at their posts, this implementation team was actively monitoring the rollout and witnessing the carnage.
Yes, I am agreeing with you. They absolutely were not at their posts 2.5 hrs after end of day on a Friday, which is likely why they responded to the tickets Monday morning.
And I am also agreeing with you that there should have been someone(s) who stayed late to actually watch this. But it’s not gonna be me haha
mic_check_one_two@lemmy.dbzer0.com 1 week ago
I wasn’t in IT, so my hands were tied. If I tried running a network scan, I’d have been able to hear the screeching all the way from city hall.
rekabis@lemmy.ca 1 week ago
Never said it had to be you.
But a threat to do exactly that would have likely called IT’s bluff long before the four-month mark.