Comment on $440 Charge For A Wheel Scuff Raises Questions About Hertz's AI Rental Car Damage Scanner
hitmyspot@aussie.zone 17 hours agoWear and tear is specifically not allowed to be charged for home rentals in Australia. Damage that is not wear and tear can be I would assume it would also apply for car rentals but I haven’t checked.
bassomitron@lemmy.world 16 hours ago
Whenever I’ve rented from Enterprise here in the US, they explicitly do not charge you for simple scuffs/scratches that aren’t deeper than a specific amount (like 0.5cm or something).They’ve always told me they don’t charge for dents that are smaller than around 2-4cm in diameter. In other words, basic wear and tear on cars being used by hundreds of people over their rental lifespan.
If Hertz ultimately goes down this path and their competitors do not, I would almost guarantee they’ll lose tons of business.
Venator@lemmy.nz 46 minutes ago
Yeah but they’ll lose that business next quarter, and the current shareholders will have already sold thier shares by the time that’s reported so it doesn’t matter.
BakerBagel@midwest.social 9 hours ago
Hertz pretty much oens every rental company that isnt Enterprise at this point
hitmyspot@aussie.zone 13 hours ago
But they’ll have some AI machines instead, so the shareholders will be happy. The shareholders of a different company, but still…