You know why there aren’t more users complaining about this? Because they flat out did not buy the device for that reason (e.g. me). Removing the jack is also extremely hyprocritical coming from a “sustainable” company.
You know why there aren’t more users complaining about this? Because they flat out did not buy the device for that reason (e.g. me). Removing the jack is also extremely hyprocritical coming from a “sustainable” company.
dustyData@lemmy.world 2 weeks ago
And if it did have it you wouldn’t have bought it either because the company is hypocritical. So why do you care? Why should they care?
The point is, the people who did buy it didn’t care, and the people who care don’t buy. It’s a conundrum. Pair it with performance data of other phones that do have a headphone jack, plus the engineering compromises over other very important features. Then the decision makes sense. You lot aren’t buying phones with headphone jacks either, so it isn’t economically worth it. It’s not like the motor g or the Asus rog phone are breaking sales records just on the headphone jack.
It’s the same story as with small phones. People who aren’t buying phones like to complain about phone size. But then when a small phone is made, no one buys it. Then the people who didn’t buy the phone complain again, because the phone wasn’t perfect for them.
It happens all the time, people are usually very vocal about things that actually don’t drive their decision making.
potustheplant@feddit.nl 2 weeks ago
Because they should want to capture more customers? Is that really your question?
Yeah and how many were those?
dustyData@lemmy.world 2 weeks ago
Exactly, they want the most amount of customers. But they won’t sacrifice AxB customers to satisfy B customers. They’d be effectively losing customers or breaking even at a higher cost to them.
We know this numbers must have a population of around 180 thousand customers. The known number of fairphones sold across all models so far. Now let’s make assumptions. Let’s suppose that there are 100 people who want headphone jacks and would absolutely buy a fairphone if they came with it, for each user that has advocated for headphone jacks in this thread. You wouldn’t even break 1% of the total number of fairphone sales, just this year (130k).
Again, there’s a difference between wanting something a lot. And actually making decisions based on what we say we want. Fairphone removed the headphone jack on a model that broke sales records for them. Fairphone 5 was heavily criticized for not having a headphone jack. And it is selling comfortably well within their expectations. So obviously the people who stopped buying Fairphones because of the headphone jack weren’t that many actually.
potustheplant@feddit.nl 2 weeks ago
That’s the kicker. Adding a headphone jack doesn’t mean they have to sacrifice something. They can just do it without having to remove/reduce anything. If adding a jack was really that difficult, something like what you can see in this video wouldn’t be possible.
You have to preeeety gullible to believe their reasons for not adding it. The only reason was that they wanted to sell their bluetooth earbuds, that’s it.