Comment on Half of companies planning to replace customer service with AI are reversing course

• Vandals_handle@lemmy.world ⁨1⁩ ⁨week⁩ ago

  True.

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  • FourWaveforms@lemm.ee ⁨1⁩ ⁨week⁩ ago

    For this to make sense AI has to replace product-oriented roles too. Some C-level person says “make products go brrrrrr” and it does everything

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