Comment on Half of companies planning to replace customer service with AI are reversing course
Vandals_handle@lemmy.world 1 week agoA good systems analyst can effectively translate user requirements into accurate statements, does not need to be a programmer. Good systems analysts are generally more adept in asking clarifying questions, challenging assumptions and sussing out needs. Good programmers will still be needed but their time is wasted gathering requirements.
What is a systems analyst?
I never worked in a big enough software team to have any distinction other than “works on code” and “does sales work”.
The field I was in was all small places that were very specialized in what they worked on.
When I ran my own company, it was just me. I did everything that the company needed to take are of.
Systems analyst is like a programmer analyst without the coding. I agree, in my experience small shops were more likely to have just programmer analysts. Often also responsible for hardware as well.
If it’s just you I hope you didn’t need a systems analyst to gather requirements and then work with the programmer to implement them. If you did, might need another kind of analysis. ;)
FourWaveforms@lemm.ee 1 week ago
Most places don’t have all good system analysts.
Vandals_handle@lemmy.world 1 week ago
True.
FourWaveforms@lemm.ee 1 week ago
For this to make sense AI has to replace product-oriented roles too. Some C-level person says “make products go brrrrrr” and it does everything