Comment on Half of companies planning to replace customer service with AI are reversing course
Croquette@sh.itjust.works 4 weeks agoYeah but these pesky workers cut into profits because you have to pay them.
Comment on Half of companies planning to replace customer service with AI are reversing course
Croquette@sh.itjust.works 4 weeks agoYeah but these pesky workers cut into profits because you have to pay them.
MangoCats@feddit.it 4 weeks ago
They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.