Comment on Half of companies planning to replace customer service with AI are reversing course

• Jhex@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  …and it’s only expensive and ruins the environment even faster than our wildest nightmares

  what you say is true but it’s not a viable business model, which is why AI has been overhyped so much

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  • RedPostItNote@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    What I’m saying is the ONLY viable business model

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    • Jhex@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      not at the current cost or environmental damage

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• Croquette@sh.itjust.works ⁨3⁩ ⁨weeks⁩ ago

  Yeah but these pesky workers cut into profits because you have to pay them.

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  • MangoCats@feddit.it ⁨3⁩ ⁨weeks⁩ ago

    They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.

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