If they couldn’t get a login reset sent to their email, then that’s broken.

How is that in any way relevant to the situation I am talking about, though?

If they have to create a new email account just for you, that’s bullshit, too.

While I would agree, that also seems irrelevant to my situation. Tell you what, seems like there are some misunderstandings, miscommunications, and/or incorrect assumptions being made here. Rather than me having to completely rewrite what I wrote previously based on guesses about where those misunderstandings may lie and which incorrect assumptions are being made, let’s just schedule a quick call.