Unfortunately, the official desktop app is essentially unusable.
Fractal is pretty good but less features.
Not as feature rich, quite buggy, inherently more private but also less usable.
The above compounds when trying to get the non-techies to use it, because sometimes it doesn’t just work
Hawk@lemmynsfw.com 1 week ago
2910000@lemmy.world 1 week ago
Started running a homeserver recently, trying to get non-techy friends to join, can confirm this is difficult (the main one right now being people using old software on their phones, one friend was running iOS 14 for crying out loud)
Once set up I find it OK as a user