Not great. It’s missing discord features like screen sharing and voice rooms (only sort of has them through a third party app, Jitsi, but that experience is… not great).
It also has moderation issues, lacking tools needed to keep spam out and easily control it when it does get in.
I recently deleted my account because there was a spam wave sending out room invites to anti-trans named rooms, and there’s no way to mass ignore, you have to click on every invite, click ‘ignore’ and wait like 15-30 seconds for the server to process.
Related to the above it has performance issues, a lot of UI actions just have a delay to them making the user experience feel really crummy.
TexMexBazooka@lemm.ee 5 days ago
Not as feature rich, quite buggy, inherently more private but also less usable.
The above compounds when trying to get the non-techies to use it, because sometimes it doesn’t just work
2910000@lemmy.world 5 days ago
Started running a homeserver recently, trying to get non-techy friends to join, can confirm this is difficult (the main one right now being people using old software on their phones, one friend was running iOS 14 for crying out loud)
Once set up I find it OK as a user
Hawk@lemmynsfw.com 4 days ago
Unfortunately, the official desktop app is essentially unusable.
Fractal is pretty good but less features.