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Comment on VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI

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dantheclamman@lemmy.world ⁨1⁩ ⁨week⁩ ago

Have you ever used a chatbot for technical support? It’s infuriating. Yet the industry is barreling in that direction before the tech is ready, customers be damned. This is not what VC should do.

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Melvin_Ferd@lemmy.world ⁨1⁩ ⁨week⁩ ago
Have you ever had to use an indifferent college student that barely speaks English for technical support

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- dantheclamman@lemmy.world ⁨1⁩ ⁨week⁩ ago
  Sometimes the people who barely speak English are more technically competent than English speakers. Sometimes not. They are just people. But I’d rather work with a person
  
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  - Melvin_Ferd@lemmy.world ⁨1⁩ ⁨week⁩ ago
    I wouldn’t
    
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