Comment on VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI

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dantheclamman@lemmy.world ⁨1⁩ ⁨week⁩ ago

Have you ever used a chatbot for technical support? It’s infuriating. Yet the industry is barreling in that direction before the tech is ready, customers be damned. This is not what VC should do.

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