Comment on Commonwealth Bank investigates ‘issue’ that has locked thousands out of account
Strayce@lemmy.sdf.org 1 month agoYeah I believe you, the app wasn’t working for me, either. I was using my card all afternoon with no problems though. Not locked out of anything.
Deceptichum@quokk.au 1 month ago
I’ve been running cardless for years at this point. Haven’t seen a wallet in yonks.
Still 100% the news was going for views and harping it up. I liked the byline however, ‘We are very sorry for the inconvenience. Thanks for your patience.’ really encaputaled my feelings of annoyance at the time.
hanrahan@slrpnk.net 1 month ago
It’s IT, it has to fail occasionally. There’s a story every six months or so of some babk or other shitting the bed.
Long ago I went with mutiple accounts, i run four banks (NAB, Macquarie, Bankwest & Ubank) and can just switch if one is down
I’d suggest redundancy ? At least one other account. It will happen again.