If cutting our tech support staff in half is what is needed to raise our stock price 1 cent and jack up my bonus then so be it.
Comment on HP ditches 15-minute wait time policy due to 'feedback'
spaghettiwestern@sh.itjust.works 1 week ago
“We’re always looking for ways to improve our customer service experience.”
LOL!
SocialMediaRefugee@lemmy.world 1 week ago
ChickenLadyLovesLife@lemmy.world 1 week ago
“… so we can be sure to avoid ever actually implementing them.”
yukichigai@lemmy.sdf.org 1 week ago
Technically they aren’t lying: their subjective experience is much better when they don’t have to deal with customers.