This is a private, for-profit company. How do they make money? When it launched in 2016 it was a pay-for-play service.

crmbuyer.com/…/gethuman-hacks-through-customer-se…

For between US$5 and $25, one of the eight-person company’s five dedicated problem solvers, aided by bots, will call a customer service line on a client’s behalf to sort things out.

They seem to have a presence on Github, but I can’t confirm anything about their backend or if any or all of this is open source.

github.com/orgs/gethuman/repositories

Anyone have any input on how they’re making a profit these days? Because if it’s “selling your data” then fuck this.