It’s so fucking stupid. If you can sign up with a click, you should be able to cancel with a click. There’s no justifiable argument against that other than corporate greed.

I do remember one of my most satisfying cancelation calls though. I just kept saying, “No.” Just “no”. No added explanation. No added reasoning. It frustrated the retention employee so much. They were like “but WHY?” They couldn’t try to convince me not to quit since I didn’t give them any reasons for why I didn’t want it, just that I didn’t want it.