Comment on Read this if you own a Juicebox EV charger
helpImTrappedOnline@lemmy.world 1 month ago
So there will be at least a partail refund right? Of course not.
This is like selling someone a birthday cake and after they have a few slices you scrape of the remaining frosting and suck out the moisture.
IMO juicebox should be responsible for 25-50% refunds for taking away the web features, depending on how much more it cost than similar products without the features. The charger it self still work, so I don’t think a 100% refund should be required.
Alternatively, they can (preferably) release the software under an open source license or sell the service to another company who is forced to match whatever the subscription cost is for at least 7 years.