I own an Ender 3, 5, and a Prusa Mini. The mini is by far my most reliable printer, but both enders have had a lot of work done to them to get them where they are… and not quite click to print yet.

At one of my jobs I maintained some 35 Prusa Mk3s, about a dozen Elegoo’s, and witnessed their graveyard of Anycubics and some other brands. The Prusa’s generally only needed to be unclogged or have their nozzle changed less than once a month, with only a couple failures per week max, the room also was not temperature controlled and they had some… questionable engineering practices.

The elego’s were like pulling teeth, needing glue to keep it adhered, frequent clogs and skips, thermistors needing replacement after under 100 print hours, blobbing would get into the part coolig fans. Small leveling knobs. Prusa’s IMO were designed to be serviceable, but seem to need it way less.

Especially at a business, the premium on Prusa printers over say bambu labs is well worth their customer support. Ive never used a Bambu so I cant necessarily recommended or not, and I do wish I had an MMU on the cheap as you’d get with their mini, but Im most pleased with my Prusa mini