Comment on Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
GreenKnight23@lemmy.world 6 days ago
is this this same repair manual they follow in the store?
you know, the one where they break something else and/or claim it was your fault and refuse to repair it and only give it back to you in pieces.
TheRealKuni@lemmy.world 6 days ago
I’ve…never had a bad experience at the Apple Store, personally. I have a lot of complaints with the company, but I’ve always been impressed with the technicians at the store.
interurbain1er@sh.itjust.works 6 days ago
Yeah me too. Each time they gave me the price for a repair I was very impressed. It was always more than I expected. :D
TheRealKuni@lemmy.world 5 days ago
Bahahaha
I’ve had the opposite experience, but I have AppleCare. I’ve seen the prices without it and you’re not wrong! I had cracked the back glass on my phone a year or so ago and it cost me like, $30 to fix. Without AppleCare it would’ve been almost $700. And that’s because—due to the ridiculous design—replacing the back glass involves replacing the entire phone other than the screen and camera module. New battery, new SoC, new storage, new everything.
I later confirmed with an acquaintance who works at the Apple Store that, as long as your battery is still in decent-ish shape, this is a cheaper way to replace the battery. Break the back glass and get that replaced with AppleCare, and you get a new battery. But if you wait for the battery to drop below whatever threshold it is for them to replace the battery (I believe 80% life), it’s more expensive. This acquaintance told me this kind of thing is why he genuinely thinks AppleCare is the best deal they offer. It’s basically a way to inexpensively swap your phone with an identical replacement under certain circumstances.
linearchaos@lemmy.world 6 days ago
I’ve never been able to get anything just fixed there. It’s always come back and pick it up in X days or a week or 2 weeks.
ayyy@sh.itjust.works 6 days ago
It took them more than 4 hours past my appointment time to do a simple battery replacement.
atlas@sh.itjust.works 6 days ago
It’s an apple device; I’m surprised it didn’t take them longer.