I could see this being a use case for a NixOS deployment where your company manages the configuration file and versioning of the system, as well as providing support. Over time, I’d you’re diligent about building documentation based off of each support request, you’ll end up with a personalized guide. And if your customer decides take a break or quit entirely, they have a configured system that doesn’t lock them in into something too esoteric.
Disclaimer: I only know of Nix, never used it because I just don’t manage that many machines to be worth my while to learn it.
_bcron@lemmy.world 2 months ago
The guides, basically a quick and dirty walkthrough on setting it up, hopefully a few explanations about things, and a handful of common troubleshooting tips. Also pointers to a handful of communities that have helpful info in case something obscure pops up.
Basically, teach a man how to fish, as opposed to giving him a couple.
I think a lot of people who would otherwise dabble with a DIY home server never try because it’s pretty technical (beyond typical ‘build a pc’ stuff) so I think the education that would come with the hardware would be appreciated by many. Help them get their foot in the door by making the dive a little less scary