Google kills Pixel Pass without ever upgrading subscriber’s phones

Comments

• impiri@lemm.ee ⁨1⁩ ⁨year⁩ ago

  Why is Pixel Pass being discontinued?
  We offer the best value of our hardware products and give users the flexibility to purchase their favorite services. We continue to evaluate offers based on customer feedback and provide different ways for them to access the best of Google.

  Is this answer anything?

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  • riodoro1@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Yes, it’s bullshit

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• TWeaK@lemm.ee ⁨1⁩ ⁨year⁩ ago

  I have altered the deal, pray I do not alter it further.

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• Blizzard@lemmy.zip ⁨1⁩ ⁨year⁩ ago

  killedbygoogle.com

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• autotldr@lemmings.world [bot] ⁨1⁩ ⁨year⁩ ago

  This is the best summary I could come up with:

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  However, on Tuesday, Google emailed Pixel Pass customers to say: “We are writing to you to inform you that starting today, we are no longer offering new Pixel Pass subscriptions or renewals.”

  They’re not losing out on special paid-for privileges (the fee covered the cost of the phone and a discounted rate for the bundled services over its two-year timeframe).

  Still, disappointed customers in the Google Pixel subreddit mention things like losing a grandfathered-in lower rate from Google Play Music to join the Play Pass and losing access to bundled services they’d enjoyed as a part of the package.

  The advertised “regular device upgrades” will never happen for anyone as part of Pixel Pass, even customers who battled Google’s servers to order a Pixel 6 the moment they became available (it’s me; I’m one of those people) because there’s still more than a month to go before the very first customers in would cross the two-year mark and be eligible to upgrade.

  It’s not surprising that Google added Pixel Pass to its ever-growing graveyard of canceled products and services, but the timing of the news is incredible.

  A $100 credit isn’t exactly nothing, but it still stings since it’s only accessible by signing up for another go-round with the company that ran 22 months off the two-year clock before suddenly altering the deal.

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  The original article contains 450 words, the summary contains 223 words. Saved 50%. I’m a bot and I’m open source!

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• regalia@literature.cafe ⁨1⁩ ⁨year⁩ ago

  Good, upgrading every 2 years is completely unnecessary now and generates a huge amount of ewaste.

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