AT&T tracked employee attendance to find 'freeloaders.' Now, it admits the system is driving workers to the 'brink of frustration.'

Submitted ⁨⁨4⁩ ⁨hours⁩ ago⁩ by ⁨BrikoX@lemmy.zip⁩ to ⁨technology@lemmy.zip⁩

AT&T is dialing down its use of a controversial attendance tracking system that it used to enforce its five-day RTO policy.

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scytale@piefed.zip ⁨2⁩ ⁨hours⁩ ago

the system doesn't just log badge swipes at the entrance or exit; the presence report uses laptop network connections and mobile device location data to infer the hours an employee was at their assigned office.

"I now understand the level of anxiety that this report has created," Kenny said. "I also now understand how the fact that it is inaccurate is driving people to the brink of frustration, and it's creating distrust."

Imagine being a C-level and just now understanding that breathing down an employee's neck their entire workday is terrible.

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- Whostosay@sh.itjust.works ⁨1⁩ ⁨hour⁩ ago
  Oh no. They got the report, it’s shows what you described without a doubt.
  
  But c suite still has no fucking clue.
  
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ImgurRefugee114@reddthat.com ⁨2⁩ ⁨hours⁩ ago
Humans aren’t machines; they need freedom. Let people do their jobs without micromanaging their existence on the clock. Set and track performance, sure; but this is like tracking mouse movement as a metric for productivity: you’re gauging the wrong thing and it’s actively harming your efficiency.

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