Proton Mail Suspended Journalist Accounts At Request Of Cybersecurity Agency

Submitted ⁨⁨22⁩ ⁨hours⁩ ago⁩ by ⁨misk@piefed.social⁩ to ⁨technology@lemmy.zip⁩

https://theintercept.com/2025/09/12/proton-mail-journalist-accounts-suspended/

Archive: https://archive.ph/2025.09.13-033352/https://theintercept.com/2025/09/12/proton-mail-journalist-accounts-suspended/

source

Comments

Sort:hotnew top

Teal@lemmy.zip ⁨18⁩ ⁨hours⁩ ago
Important details from the Reddit comment:

Hi everyone,

No, Proton did not knowingly block journalists’ email accounts. Our support for journalists and those working in the public interest has been demonstrated time and again through actions, not just words.

In this case, we were alerted by a CERT that certain accounts were being misused by hackers in violation of Proton’s Terms of Service. This led to a cluster of accounts being disabled.

Because of our zero-access architecture, we cannot see the content of accounts and therefore cannot always know when anti-abuse measures may inadvertently affect legitimate activism.

Our team has reviewed these cases individually to determine if any can be restored. We have now reinstated 2 accounts, but there are other accounts we cannot reinstate due to clear ToS violations.

Regarding Phrack’s claim on contacting our legal team 8 times: this is not true. We have only received two emails to our legal team inbox, last one on Sep 6 with a 48-hour deadline. This is unrealistic for a company the size of Proton, especially since the message was sent to our legal team inbox on a Saturday, rather than through the proper customer support channels.

The situation has unfortunately been blown out of proportion without giving us a fair chance to respond to the initial outreach.

source
artiman@piefed.social ⁨19⁩ ⁨hours⁩ ago
[deleted]
source
- livejamie@lemmy.zip ⁨19⁩ ⁨hours⁩ ago
  If you can pay $5/month I recommend Fastmail.
  
  Otherwise Disroot or Tuta are fine.
  
  source
  - artiman@piefed.social ⁨18⁩ ⁨hours⁩ ago
    [deleted]
    source
    -> View More Comments
- sickday@fedia.io ⁨19⁩ ⁨hours⁩ ago
  I use Tuta https://tuta.com/
  
  source
  - artiman@piefed.social ⁨19⁩ ⁨hours⁩ ago
    [deleted]
    source
    -> View More Comments
- rozodru@piefed.social ⁨18⁩ ⁨hours⁩ ago
  self host? it's not expensive and generally will be cheaper then paying $12+ a month with other places
  
  For example I'm in Canada and while I do have my own dedicated ubuntu server I also have a web hosting plan with a local company here. I pay $50 a year for a decent sized server to host my portfolio and various other websites as well as unlimited IMAP and/or SMTP emails. I just went with that. the domain was included with the price of everything. So now I have personal email account, a client facing email account, a general inquiry email account, and a bullshit spam/account verification email.
  
  source
  - artiman@piefed.social ⁨15⁩ ⁨hours⁩ ago
    I heard in the self-hosting community in here that I shouldn't host email if I don't find a good provider I will take the last resort self-hosting, but I don't know if port 25 can be opened in my ISP
    
    source