The bewildering phenomenon of declining quality

Comments

• irotsoma@lemmy.blahaj.zone ⁨8⁩ ⁨months⁩ ago

  This is exactly how post-capitalism was predicted to go. As consolidation eliminates competition, there’s no reason to maintain quality. If it’s crap or nothing, people have to buy the crap.

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• BlackVenom@lemmy.world ⁨8⁩ ⁨months⁩ ago

  Bewildering. No one who runs anything knows anything. Anyone who knows anything is doing not leading.

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• karashta@sopuli.xyz ⁨8⁩ ⁨months⁩ ago

  There’s nothing bewildering about this.

  It’s a logical step in the chain after having fully imbibed neoclassical economics and its bullshit.

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• hypnicjerk@lemmy.world ⁨8⁩ ⁨months⁩ ago

  the author seems to defend the AI-ification of customer service, lol

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• floop@lemmy.dbzer0.com ⁨8⁩ ⁨months⁩ ago

  Bewildering? Quality is dropping so profit margins can increase.

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  • breezeblock@lemmy.ca ⁨8⁩ ⁨months⁩ ago

    Buy less stuff!!

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