This is exactly how post-capitalism was predicted to go. As consolidation eliminates competition, there’s no reason to maintain quality. If it’s crap or nothing, people have to buy the crap.
The bewildering phenomenon of declining quality
Submitted 1 day ago by misk@sopuli.xyz to technology@lemmy.zip
https://english.elpais.com/culture/2025-07-20/the-bewildering-phenomenon-of-declining-quality.html
Comments
irotsoma@lemmy.blahaj.zone 7 hours ago
karashta@sopuli.xyz 23 hours ago
There’s nothing bewildering about this.
It’s a logical step in the chain after having fully imbibed neoclassical economics and its bullshit.
hypnicjerk@lemmy.world 23 hours ago
the author seems to defend the AI-ification of customer service, lol
BlackVenom@lemmy.world 20 hours ago
Bewildering. No one who runs anything knows anything. Anyone who knows anything is doing not leading.
floop@lemmy.dbzer0.com 1 day ago
Bewildering? Quality is dropping so profit margins can increase.
breezeblock@lemmy.ca 19 hours ago
Buy less stuff!!