I’m a Saudi client and recently tried to fund my Dukascopy account through an international transfer.

Dukascopy provided incorrect intermediary bank details and never gave me the correct information, even after I asked multiple times.

Then, without any explanation, they suddenly decided to end my relationship with the bank — no reason, no warning, no proper response.

One staff member, Sami Aouijan, seemed to misuse his position and pushed for the account closure without justification. He refused to provide any solution, no card, and no proper banking support.

This behavior raises serious concerns about internal misconduct or discrimination.

If you’ve had similar experiences or care about ethical treatment in fintech, please upvote.

We deserve answers, not silence.