Processes first technology second, it’s not that hard. I am just coming over here to rant because I see this all too much and all too often. Organizations, whether they are big multinationals or small LLCs, whether they are for profit or not for profit, they buy technology expecting it to solve a process problem. Look, build out your process in the abstract, then buy the technology that supports and enables your process.

Don’t just buy QuickBooks because you are having problems paying invoices on time. Your invoices aren’t paid because you have a shit process for paying invoices. You need to figure out what your invoice payment process will be. Where do the invoices get collected so they are with all in one place? On what day of the week or month you are going to go through the invoices and pay them? Once an invoice is paid, where and how do we retain the documentation for the payment?

QuickBooks can help you with this (I swear I am not paid by Intuit, also don’t by QuickBooks it’s trash) but it won’t automatically taking your invoices, pay them on the 10th of every month, but it will store the payment in Intuits cloud. So yeah, you just shelled out a bunch of money to solve one of three problems you have with paying invoices.

Processes first technology second! (Kicks trash can across room and streams into the void)