Submitted 10 months ago by muusemuuse@lemm.ee to selfhosted@lemmy.world
https://imgur.com/gallery/rc5K4ge
I can access jellyfin on my server with my MacBook and AppleTV but my phone can’t log in, not with the webUI or with 3rd party apps. The logs says the log in attempts are successful though.
So there’s a change regarding reverse proxies in one of the recent updates that requires you to specify the approved ip of the reverse proxy. Are you using one? If so, it could be this.
Nope. I just have it WireGuard into my network but as you can see, it’s acting up over WiFi too.
🤔 it’s probably something cache related or due to a clock offset then. Beyond that I’m not sure what I would investigate.
You’re not connected to wifi or vpn from the looks of it. jellyfin is hosted on your local network. You need to be connected to that network for any device you want to access it. The most direct way is to connect via wifi. If you want access from outside your house you’ll need to look into opening a remote connection via something like cloudflare tunnel
That, or your phone is using an overridden DNS server and not your local DNS resolver while on your own network. Common with A droid specifically.
I am on iPhone here. I do have the iCloud relay turned on but that doesn’t work on VPNs or local IP addresses.
Would you be able to post some more details? Are you using Wifi or cellular data? When your phone fails is there a specific error message? Could you post the jellyfin log where you see the attempts? Are the macbook and appletv using wifi or ethernet?
AppleTV and MacBook are on Ethernet. Iphone is failing on both WiFi and cellular using WireGuard to VPN into the local network. The logs say the login attempts are actually successful.
Ptsf@lemmy.world 10 months ago
Did you ever resolve this? I’m curious what it was.
muusemuuse@lemm.ee 10 months ago
Yes! Access the webUI, delete the servers it finds then readd them.