Anvi Ahuja noticed a “freaky” new text message from a number she didn’t know right after getting back to her downtown Toronto apartment last month.
The text was a transcript of the conversation she’d just had with her roommates during their eight-minute Lyft ride home from a friend’s place.
“I was like ‘who is tapping me?’” Ahuja said. “The driver didn’t inform us that we could be recorded.”
Within a few minutes she called the number the text came from and heard this looping, automated message: “We can’t connect your call because your driver is not available right now.”
She was chatting with friends in a Lyft. Then someone texted her what they said: Ride-sharing company says incident was not part of audio recording pilot it’s testing in some U.S. cities.
Submitted 1 week ago by Tea@programming.dev to technology@lemmy.zip
https://www.cbc.ca/lite/story/1.7508106
deegeese@sopuli.xyz 1 week ago
Lyft blames their driver but they’re the ones who gave their drivers audio recording software in the first place.