The article sounds like there is just Salesforce and now Twenty and SugarCRM. But there are a lot of other open source alternatives that have been around for quite a while: Odoo, ERPNext, SuiteCRM, CiviCRM, ... just to name a few.
Twenty is building an open source alternative to Salesforce | TechCrunch
Submitted 5 months ago by fne8w2ah@lemmy.world to technology@lemmy.world
https://techcrunch.com/2024/11/18/twenty-is-building-an-open-source-alternative-to-salesforce/
Comments
hendrik@palaver.p3x.de 5 months ago
abeorch@lemmy.ml 5 months ago
Many Open source alternatives exist already such as vTiger and CiviCRM.
For my two cents worth I think they could do well by integrating with Nextcloud and Drupal or WordPress (Or whatever comes out of its current shambles).
From the article it seems like they are creating a extendible object model which in some ways is similar to what SharePoint has with its lists. Nextcloud has an add-on (Tables) that is a proto version of this. CiviCRM has worked to integrate website data collection from Drupal / Wordpress well.
Thinking from front of house (website) to back of house (CRM) then Nextcloud the missing link is to Nextcloud ( So documents and images can flow forward into the website Media Library ) and the extensible object model for data.amd being able to link unstructured data (documents etc. to structured data. (Not an expert on CiviCRM so not sure how flexible it is. )
But good on them for having a go. Let many flowers bloom. Even if it doesn’t take off some of their ideas might get adopted by someone else in some other way.
just_another_person@lemmy.world 5 months ago
Good. Hope it gets some traction.