How was your NBN fttp upgrade experience ?

Submitted ⁨⁨5⁩ ⁨months⁩ ago⁩ by ⁨yoz@aussie.zone⁩ to ⁨australia@aussie.zone⁩

My god I had such an awful experience. Shitty people did shitty work. They ran conduit under my lawn and kept saying that “we don’t have to put conduit in but the work I do is quality work”. Gaps between the conduit and ceiling. He can’t even clamp the conduit straight. Shoddy work overall. Paves removed and didn’t put it back properly. Sand all over the area. I am pissed. Please share your experience.

Also to add he started working at 8am and didn’t even finish it until 7pm then started asking for signature and said he will get the rest of the work done tomorrow. Wtf!

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giddy@aussie.zone ⁨5⁩ ⁨months⁩ ago
I had zero problems. The guy turned up early and was done in a couple of hours. Service has been rock solid since.

Do NBN sub-contract? Sounds like you got a dodgy subbie

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No1@aussie.zone ⁨5⁩ ⁨months⁩ ago
Told them where the water pipes were. They used some sort of pipe finder to confirm.

Then, of course, they put the conduit drill straight through the water pipe under the concreted driveway. Turned off all the water and disappeared to Bunnings -allegedly- for hours. Cut up the driveway to get to the pipe to fix it. It still looks like shit. And is sinking…,

Next week, the guy to do the internal cabling shows up. Everything is too hard for him to do properly. So he drills a hole in the eaves, runs the cable through the roof, then a hole in the ceiling and drops the cable down the wall.

I’ve never seen such a shitshow.

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- yoz@aussie.zone ⁨5⁩ ⁨months⁩ ago
  OMG! The nbn guy I got smell like beer and looked like he was really proud of his mullet. Fuck these people!
  
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spudsrus@aussie.zone ⁨5⁩ ⁨months⁩ ago
I’m in a small block of units and can’t get it 😔

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- yoz@aussie.zone ⁨5⁩ ⁨months⁩ ago
  That sucks.
  
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Onemadboy@aussie.zone ⁨5⁩ ⁨months⁩ ago
I had conduit already in place but it ran to an office wall with a breaker box, the giy didn’t ask and started banging a hole in my wall next to the box to mount the fibre box… it could fit inside the breaker box easily do not sure what he was thinking.

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pHr34kY@lemmy.world ⁨5⁩ ⁨months⁩ ago
Mine was pretty good. Strangely I had FTTC for about 2 weeks and they came back to upgrade to FTTP.

I did a lot of the prep work myself to make sure it was as quick and easy for them as possible. I dug trenches, pulled drawstring through the walls etc.

The weird part was that they got 90% through the FTTP install and the job got cancelled because I already had NBN. I had to convince them it was worth finishing.

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- yoz@aussie.zone ⁨4⁩ ⁨months⁩ ago
  Lol wtf
  
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DeltaTangoLima@reddrefuge.com ⁨5⁩ ⁨months⁩ ago
I reckon I was pretty much first in my suburb when we got it a couple of years back - I called my ISP the second it was available, and they hadn’t even updated their records yet.

My experience was really good, but it probably helped that I’d already paid my sparky to run some Cat 6 to where I knew the nbn tech would want to put the NTD, so it was a straight-forward drill and connect job once the lead-in had been run.

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- yoz@aussie.zone ⁨5⁩ ⁨months⁩ ago
  How much do sparky charge to move a cable from one side to another ? Is it easy to do it yourself ?/
  
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kowcop@aussie.zone ⁨5⁩ ⁨months⁩ ago
Mime was one of the first for our suburb, so they might have been a bit green, I am not sure. The bloke arrived and asked if someone had been here to do the underground lead in, nope… so he just did it above ground from the pole to a clamp on the side of the facia board of the house… I wish it had been underground, but whatevs… fibre

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