I have a hypothesis that anyone who is required to be on site without having to do a hands-on thing (e.g. physical maintenance or repair) is actually a garden hermit, that is, hired to perform as an extra for the pleasure of viewing upper management.

I also have a hypothesis that a lot of company budget and material goes towards handling and pacifying upper management (e.g. the way a binky pacifies an infant) since they are accustomed to being coddled and not accustomed to actually managing.

To be fair, I’ve only been able to observe the relationships between clerical class and management class in a handful of companies, including a small one-store CD-Rom reseller and Bechtel Corporation circa 1990, but my observations have been consistent between them.