Comment on Google Is the Only Search Engine That Works on Reddit Now Thanks to AI Deal
fuzzzerd@programming.dev 1 month agoEphemeral discord servers are awful because they don’t scale and they can only ever help the lowest common denominator of questions/issues. We need something else, but it has yet to present itself as a solution.
NuXCOM_90Percent@lemmy.zip 1 month ago
I’m sure you’ve had bad experiences but they actually scale as well as any forum ever did and are great because the general vibe is not “This was asked ten years ago, go figure out some search terms” and more actually responding to and helping people.
The key is to have a moderated support channel.
fuzzzerd@programming.dev 1 month ago
It’s a never ending onslaught of beginner questions and experienced folks with domain knowledge burn out. I’m sure it’s good when it’s new and fresh and everyone is exited to participate, but that wears out. It’s why things went away from mailing lists, or why mailing lists started getting archived, so they could be searched.
I guess with most things it comes in cycles, and we’re at the on demand answers cycle right now.
NuXCOM_90Percent@lemmy.zip 1 month ago
That has not at all been my experience over the years.
Yes, the vast majority of questions are “beginner questions”. Which… is true no matter where you go.
But when someone has the ability to articulate a “real” problem? Everyone comes out of the woodwork because that is actually interesting. And there is a very strong communal feeling of “we all have the same problem and are trying to collect data”
ReveredOxygen@sh.itjust.works 1 month ago
Usually when I try to get help with a “real” problem through discord, I get crickets