Comment on CrowdStrike IT Outage Explained by a Windows Developer

peopleproblems@lemmy.world ⁨1⁩ ⁨month⁩ ago

• andrew_bidlaw@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

  they might have an internal problem with QA.

  They don’t have a lack of quality assurance. They have a lack-of-quality assurance.

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• SauceFlexr@lemmy.world ⁨1⁩ ⁨month⁩ ago

  As someone that works in QA, yeah, they needed something to catch this. I saw someone mention somewhere without a source that they missed it as all test machines have their full suite of software installed. In that scenario, the computer wasn’t affected. So for QA it seems their labs might need to be more in tune with the user base.

  However, the fact that they are able to push this so quickly worldwide seems like a big process issue. I get 0 day issues and that is how they justify it. But deploy to a small subset of customers before going global seems more reasonable.

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  • NateSwift@lemmy.dbzer0.com ⁨1⁩ ⁨month⁩ ago

    I heard somewhere that the updated ignored staging settings set. So even if companies had it set to only roll out to a subset of their computers it went everywhere

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    • SauceFlexr@lemmy.world ⁨1⁩ ⁨month⁩ ago

      Oof. Then that seems more on the ops side of things. Interesting. I can’t wait for them to never share what happened so we can all continue to speculate. 😂

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  • 0x0@programming.dev ⁨1⁩ ⁨month⁩ ago

    I read somewhere (commentes in that video) that CS ignored their own customer-configured stagger upgrades for some upgrades…

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    • dan@upvote.au ⁨1⁩ ⁨month⁩ ago

      Apparently those settings are only for updates to the software itself, not for updates to the definition files.

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• DudeDudenson@lemmings.world ⁨1⁩ ⁨month⁩ ago

  Their QA worked better than intended, they had tests fail worldwide and tons of results to work off of hahaha

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