Are you crazy? That’s expensive! Too expensive!!!
Comment on Most consumers hate the idea of AI-generated customer service
Alpha71@lemmy.world 4 months agoNo. What actually needs to happen is for companies to give GOOD FUCKING CUSTOMER SERVICE!!! Try getting ahold of a real person at Amazon for example. I ended up cold calling the delivery company that handles local deliveries to get a phone number to talk to an actual person.
The next time i called they had turned that number into a robo call center…
bhamlin@lemmy.world 4 months ago
Pringles@lemm.ee 4 months ago
I never had issues with Amazon support. To be fair, the last time I needed support was over 4 years ago, but still. I got to chat with some real person relatively quickly who managed to address the issue swiftly.
polle@feddit.org 4 months ago
Thats also my experience with amazon. The chat is actually amazing.