Correct. They have to prove that it caused damage.
Comment on The FTC is investigating PC manufacturers who scare you away from your right to repair
umami_wasbi@lemmy.ml 2 months ago
- The Act prohibits conditioning warranties on the use of specific repair services unless provided for free or with a waiver from the FTC.
So Apple and Samsung can’t void my phone warranty if I choose to swap my battery or screen or whatever in a third party repair shop?
LodeMike@lemmy.today 2 months ago
conciselyverbose@sh.itjust.works 2 months ago
Not for the battery itself.
They are allowed to void your warranty, if, for example, they can show it’s delivering out of spec voltage and that damaged the SoC.
pivot_root@lemmy.world 2 months ago
The funny part is that rather than respecting this, they chose to cryptographically pair the parts, so they stop working if you replace them…
Dempf@lemmy.zip 2 months ago
Remember that the burden is on them to show it. But the reality is that when they bring up irrelevant shit like that and try to say that your issue isn’t covered under warranty, it will be on you to “remind” them of that burden, and tell them that what they are trying to do is absolutely fucking illegal under Magnusson-Moss.