Comment on The FTC is investigating PC manufacturers who scare you away from your right to repair

ForgottenFlux@lemmy.world ⁨2⁩ ⁨months⁩ ago

• umami_wasbi@lemmy.ml ⁨2⁩ ⁨months⁩ ago

  • The Act prohibits conditioning warranties on the use of specific repair services unless provided for free or with a waiver from the FTC.

  So Apple and Samsung can’t void my phone warranty if I choose to swap my battery or screen or whatever in a third party repair shop?

  source

  • conciselyverbose@sh.itjust.works ⁨2⁩ ⁨months⁩ ago

    Not for the battery itself.

    They are allowed to void your warranty, if, for example, they can show it’s delivering out of spec voltage and that damaged the SoC.

    source

    • pivot_root@lemmy.world ⁨2⁩ ⁨months⁩ ago

      The funny part is that rather than respecting this, they chose to cryptographically pair the parts, so they stop working if you replace them…

      source
    • Dempf@lemmy.zip ⁨2⁩ ⁨months⁩ ago

      Remember that the burden is on them to show it. But the reality is that when they bring up irrelevant shit like that and try to say that your issue isn’t covered under warranty, it will be on you to “remind” them of that burden, and tell them that what they are trying to do is absolutely fucking illegal under Magnusson-Moss.

      source
  • LodeMike@lemmy.today ⁨2⁩ ⁨months⁩ ago

    Correct. They have to prove that it caused damage.

    source
• fluxc0@lemmy.world ⁨2⁩ ⁨months⁩ ago

  Another day, another win for right to repair.

  maybe eventually the gvmt. will buckle down and dismantle all of the sketchy crap that these companies do. maybe one day.

  source