I’m really surprised that nobody’s mentioned The Last of Us yet. It really used the uncommon technique of changing POV to really suck me in to its storyline. Right from the start when Joel’s daughter dies in the tutorial it was a gut punch as I had ‘been’ her just a few minutes ago. But the whole story was so immersive I found by the end I was really engaged with the characters and their stories. Spoilers for the end of The Last of Us if you’ve not played or watched the series. In the last big action piece in the Fireflies Hospital on my first play through I shot both the nurses in cold blood because I was so upset about what was happening. I like to think of myself as a ok person, at least better then the kind of guy who’d do that but in the heat of the moment I was so angry I totally empathise with Joel and his desire to kill everyone threatening Elly.