Mine was pretty good. Strangely I had FTTC for about 2 weeks and they came back to upgrade to FTTP.

I did a lot of the prep work myself to make sure it was as quick and easy for them as possible. I dug trenches, pulled drawstring through the walls etc.

The weird part was that they got 90% through the FTTP install and the job got cancelled because I already had NBN. I had to convince them it was worth finishing.