Comment on Dead Tesla traps toddler in boiling hot car as electric doors fail
batmaniam@lemmy.world 4 months agoThe hubris of the company is insane. People treat the FSD updates like it’s nothing when they’re essentially rolling untested patches that may behave differently and drive into traffic it wouldn’t have yesterday. Tesla defended the auto-close mechanism on the CT (when a youtuber showed it severely pinching his finger) by saying “They were doing it wrong, by design if you’re hitting the button repeatedly it uses increased force assuming something is stuck”. They just don’t have a culture to make consumer goods. They constantly dismiss the design constraints required to be in the market they’re in.
And it is the worst kind of engineers who dismiss that stuff with “omg people are so stupid”. Other (better) companies have worked it out. It’s a reasonable expectation. No ones forcing you to make goods for this market, but the constraints are what they are.
mojofrododojo@lemmy.world 4 months ago
well put. automotive design should start with the ‘so stupid’ crowd and work it’s way up - a tremendous amount of product design is making it exceptionally hard for the user to do something fatal, and Tesla just does not grok this at all.
batmaniam@lemmy.world 4 months ago
If it were up to engineers like this we’d all be direct wiring appliances as trivial as a phone charger, and they’d be pissed people weren’t willing to do it. People really aren’t dumb, there’s a reason for the world around us and it takes different folks. I do consulting, and the engineers (who usually call me under duress) always get frustrated with finance. I use the example of that person who got millions in fake invoices from google, facebook, etc as an example. It takes different people, and dismissing use cases is tantamount to saying “I’m just not good enough to build this product”. That’s all well and good for some things. No ones saying you need to make a heart-lung machine an accountant can operate. But like… cars exists.
They had such a huge head start, and just refused to do the real work.
mojofrododojo@lemmy.world 4 months ago
I think that’s a really wide open statement that’s obviously missing nuance. There is a tremendous amount of product design that is dedicated to making sure the user can’t use it in a way that’s dangerous or harmful.
batmaniam@lemmy.world 4 months ago
No. It’s not missing nuance. If you want them as customers stop fucking injuring/killing them. Simple as.