This is disappointing but not surprising and has been happening for a long time. Please do your research and never donate from a random phone call, letter, or “round up for charity” ask at a register. I work for a 501c3 nonprofit and we are very transparent. Our website contains links to our annual impact report & form 990 along with links to our profiles on BBB, Charity Navigator and Guidestar. Donors can also visit our office and are encouraged to attend our events or trainings.