We order a lot of baby stuff on there. They’ve accepted returns on everything that didn’t work or wasn’t what we anticipated. We can walk to a UPS store from our house and drop it off. Anecdotally, they also have the best deals about 50% of the time on PCPartPicker.

It does take longer to fulfill some orders for us. But others show up a day or three early even though we don’t pay for Prime. I used to work for the post office before they switched to their own delivery, and it seemed like that was a better experience. It has definitely enshittified somewhat since their golden days.