Many people enjoy Starbucks.

Many more go because it is convenient due to the drive-through and also because it has probably driven the local coffee shops out of business, but would definitely take another, better option if it presented itself.

Which they are. A smaller (but still pretty big) chain called Scooter’s opened up here and Starbucks has taken a huge hit.

So it’s a bit more complicated than you make it out to be.