Comment on Amazon Customer Service has become awful

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Fungah@lemmy.world ⁨6⁩ ⁨months⁩ ago

I was transferred between 16 different reps on an amazon chat trying to return a busted chair. I refused to log off, was polite, and started asking what the record for transfers was and of wed best it. I refused to explain the pr9boem again after the third transfer.

I wanted to return the chair and get the same model but not broken. I refused to take it to the post office.

They ended up refunding me the money and I kept the chair. Which kind of works. You can sit in it. Just can’t lock it when you Kean back.

Same thing happened with a vacuum that worked but kind of shot.out dust when you first turned it on.

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