I text him. Ask him to tell doctor to fax insurance approval to pharmacy. Instead of doing that, he spends the next 3 hours sending me a series of texts criticizing me, telling me it’s my fault, not his, repeatedly pointing out, trying to get me to admit how irrational I was being.
All I’d said was “at the pharmacy. Can you tell the doctor to resend the insurance approval please?”
Venator@lemmy.nz 6 months ago
That sort of job has really high turnover as most people find it soul crushing and quit.
31415926535@lemm.ee 6 months ago
Yep. I’m grateful for the people who choose this work. Sucks they’re constantly overworked, under paid, such a frustrating often thankless job. I try to remind them, hey rough job, but you’ve made a difference for me, so ty.
Venator@lemmy.nz 6 months ago
I’ve heard it can also be really stressful when they have cases where they don’t have authority or budget to help people because of buerecracy and rules set by politicians etc.