Comment on Generative AI could soon decimate the call center industry, says CEO
Dark_Arc@social.packetloss.gg 5 months ago
I might be the only one that’s kind of optimistic this will improve some of the cheapest call centers.
Some of them … the people have such thick accents, don’t get any local references, the connection is bad, don’t know the first thing about the subject matter, etc.
I called my health insurance company one time because CVS said my vaccine wasn’t covered there; the lady on the other end of the phone I could barely understand and I had to explain to her that CVS is a pharmacy. She still didn’t give me any helpful information. Eventually via poking around the website or something like that, I found out my insurance company doesn’t cover pharmacist administered vaccines … which is just insane to me.
3volver@lemmy.world 5 months ago
Doesn’t sound insane to me, sounds like a perfect example of the state of the US healthcare system. I stopped paying for healthcare 2 years ago, best decision I ever made.
flying_sheep@lemmy.ml 5 months ago
Because you emigrated and get this live saving essential service for free?
maynarkh@feddit.nl 5 months ago
Just to note, it’s not free, it’s not magic, it’s just better regulated. I’ve lived in a few countries with socialized healthcare, and we still pay insurance. It’s just a lot less since we don’t have to cover ever-increasing insurance profits, and there is no such thing as “out of network” as long as you don’t leave the country (and the rest of the EU).
My premium is 116 EUR for full coverage per month, with no maximum coverage or any other fees, and every healthcare institution in the EU is going to treat me for that in an emergency, for no additional charge. If I need extended treatment, I will get transported to the institution that’s most convenient for me (and thus, the system), and be treated there. Dental, mental healthcare included.
I still pay for some OTC medicine, but prices are kept low.
root@precious.net 5 months ago
Your premium is 116 EUR per month, plus the taxes people pay – which are much higher in those countries.
You have also traded your freedom.
The UK is currently talking about banning tobacco entirely in the name of reducing health costs despite it being a part of many cultures ceremonies and traditions. New York is still trying to control soda sizes in the name of public health. Canada now offers suicide as an option for people who would have a long (and costly) treatment with low probability of improving health.
Pretty soon you’re setting a death age because old people use most of the healthcare. They make a Star Trek TNG episode about this. en.wikipedia.org/…/Half_a_Life_(Star_Trek:_The_Ne…
flying_sheep@lemmy.ml 5 months ago
It’s not magic, but there will never be a life saving treatment that ruins you financially here. And travel insurance is dirt cheap here as well.