Comment on Generative AI could soon decimate the call center industry, says CEO
beefbot@lemmy.blahaj.zone 4 months agoDid… my dad the used car salesman write this? Your post sounds plausible, but… sorry, NO ONE cares about relationships with customers. Every last company is enshittifiable & thus inherently untrustworthy
Veedem@lemmy.world 4 months ago
I have experience on the reseller side of the electronics business. I will tell you that most big resellers (Amazon, Walmart, Best Buy, etc) will do more in situations like this than the actual companies themselves. I’ve seen it a lot. Sure, it’s anecdotal evidence, but I’ve also read a ton of complaints over the years on Reddit of similar situations.
These first party manufacturers are manufacturers first and retail shops second (or third) so they put less effort on that side.
beefbot@lemmy.blahaj.zone 4 months ago
Cool