I’ve never had occasion to need to contact Creality customer support, and aside from bed adhesion with my Ender 3 Pro before I added a CR-Touch, I haven’t had any issues with my Creality printers. “No auto bed leveling out of the box” isn’t the case for most of Creality’s printers. (I didn’t mean to imply by “I would pay extra for autoleveling” that Creality makes you pay extra for that. Their bottom-of-the-line printers have autoleveling now-a-days.) And my experience with my two Creality printers was that they “work perfectly out of the box.”
I don’t have any experience with Elegoo printers.
pico@sh.itjust.works 6 months ago
Hmm ive dont know much about the players in the 3D printer market, nor the drama, but from the site Elegoo has reasonable prices for something that looks pretty decent
pineapplelover@lemm.ee 6 months ago
They’ve sent me parts free of charge 2 times already and their customer support is excellent if you ever need it. Their discord community is also very active and helpful should you need it.