Comment

Comment on Broadcom throws VMware customers on perpetual licenses a lifeline

db2@lemmy.world ⁨6⁩ ⁨months⁩ ago

I’d sue them if I had the perpetual license. Their only options should be to go out of business, support the product in the way it was promised and purchased, or buy the licenses back for the same cost as 20 years of their subscription product would cost (which is dirt cheap compared to perpetual).

source

Sort:hotnew top

tal@lemmy.today ⁨6⁩ ⁨months⁩ ago
Honestly, unless they have some kind of concrete guarantees sufficient to ensure that a customer is happy (like service providers with N% uptime guarantees), I think that trying to force someone to support something that they don’t want to support is a dead end. There’s too much wiggle room in what they need to do.

What are the alternatives for people in this enviornment?

I use qemu when I virtualize things. I assume that there’s some company out there that provides commercial support for it and tools for deploying and managing tons of VMs.

source
- 4am@lemm.ee ⁨6⁩ ⁨months⁩ ago
  Proxmox. Microsoft has Hyper-V and Windows Storage. Oracle has VirtualBox but lol no. There’s also OpenStack that has a whole bunch of stuff to it, and of course you could just orchestrate Debian with Terraform, Ansible, Chef, Puppet, etc.
  
  source
- db2@lemmy.world ⁨6⁩ ⁨months⁩ ago
  
  I think that trying to force someone to support something that they don’t want to support is a dead end
  
  Then they shouldn’t have promised to, or bought a company that had made such a promise.
  
  source
- SeaJ@lemm.ee ⁨6⁩ ⁨months⁩ ago
  Alternatives would be Nutanix, Xen, CloudStack, Hyper-V, Proxmox, and moving more quickly to containers.
  
  source
catloaf@lemm.ee ⁨6⁩ ⁨months⁩ ago
I don’t think perpetual licenses ever included perpetual support.

source
- db2@lemmy.world ⁨6⁩ ⁨months⁩ ago
  So it was a scam from the start?
  
  source
  - catloaf@lemm.ee ⁨6⁩ ⁨months⁩ ago
    I don’t see how that would be a scam. They sold you a license, that gives you an entitlement to use the software, not the service for someone to help you use it, or future versions.
    
    source
    thejml@lemm.ee ⁨6⁩ ⁨months⁩ ago
    Correct. Most corporate software I deal with separates the two. They may throw a free year in of premium support or something in on initial purchase, but making them separate allows them to offer varying levels for customers to choose from. I.e. no support, email only, 48hr SLA, 12hr SLA and 1hr SLA. As different tiers and prices on yearly contracts or even per instance in some cases.
    
    source