What’s the company?
Comment on YSK : Dark patterns among large companies are becoming more mainstream
Excrubulent@slrpnk.net 6 months ago
I had one subscription where cancellation was not only buried in a bunker somewhere in the deepest puts of their website, but once you found the magical incantation to get through it the next step was to send them an email requesting a cancellation.
metallic_substance@lemmy.world 6 months ago
Excrubulent@slrpnk.net 6 months ago
I don’t normally care about naming & shaming, but this one was surprising to be honest. It was Bellesa Plus. The thing is, they’re like a progressive porn site, very much branded as one of those feminist porn sites that respects the autonomy of the performers and so on. They just don’t seem to care very much about the consent of their customers.
Socsa@sh.itjust.works 6 months ago
Every single porn site.
affiliate@lemmy.world 6 months ago
one time i had to call a company during regular 9-5 business hours to cancel a subscription after starting a free trial.
that experience was so horrible ive since sworn off free trials altogether. nowadays, if i need a free trial to use an app or website for a couple days, then i will simply not use that app or website.
mesamunefire@lemmy.world 6 months ago
You can’t cancel T-Mobile on their site, they require you to call. Even then I got no email verification nor letter about the cancellation. Cool…